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Operational
Updated: (AEST)
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Maintenance
No upcoming or ongoing maintenances reported
Issue History
No issues reported.
Scheduled Maintenance – RMS Database
Resolved

We have been notified that scheduled maintenance on RMS database servers on 25 February 2026, 9:00 PM – 11:00 PM (AEST) has been completed.
All services are operating normally. No disruption or performance issues were observed during the maintenance window.
If you are experiencing any issues with RMS then please contact our support at support@homstar.com.au

(AEST)
Identified

RMS is undergoing scheduled maintenance on their database servers during the following window:
Date: 25 February 2026
Time: 9:00 PM – 11:00 PM (AEST)

During this period, RMS services may be temporarily unavailable or experience limited performance. Expected downtime is approximately 1 hour within the maintenance window.
Affected Services:
RMS9+ (Live)
RMS9+ (Release Candidate)
RMS9+ (Beta)
RMS REST API
RMS Online API
RMS Public API
RMS Channel Manager
RMS IBE

We will continue to monitor and provide updates if required.

(AEST)
No issues reported.
No issues reported.
Scheduled Maintenance – RMS Database
Resolved

We have been notified that scheduled maintenance on RMS database servers on 25 February 2026, 9:00 PM – 11:00 PM (AEST) has been completed.
All services are operating normally. No disruption or performance issues were observed during the maintenance window.
If you are experiencing any issues with RMS then please contact our support at support@homstar.com.au

(AEST)
Identified

RMS is undergoing scheduled maintenance on their database servers during the following window:
Date: 25 February 2026
Time: 9:00 PM – 11:00 PM (AEST)

During this period, RMS services may be temporarily unavailable or experience limited performance. Expected downtime is approximately 1 hour within the maintenance window.
Affected Services:
RMS9+ (Live)
RMS9+ (Release Candidate)
RMS9+ (Beta)
RMS REST API
RMS Online API
RMS Public API
RMS Channel Manager
RMS IBE

We will continue to monitor and provide updates if required.

(AEST)
No issues reported.
No issues reported.
No issues reported.
Data syncing issues between VRBO and HomHero
Resolved

From 11am AEST Wednesday 18th we have experienced data syncing issues between VRBO and HomHero which could potentially
have resulted in double bookings, pricing mismatches or listing changes not flowing through to VRBO from HomHero side.

The cause of the issue has been resolved as of 3:30pm AEST Friday 20th.

Please reach out to support if you have any concerns in this area.
suppport@homstar.com.au

(AEST)
Investigating

From 11am AEST Wednesday 18th we have experienced data syncing issues between VRBO and HomHero which could potentially
have resulted in double bookings, pricing mismatches or listing changes not flowing through to VRBO from HomHero side.

The cause of the issue has been resolved as of 3:30pm AEST Friday 20th.

Please reach out to support if you have any concerns in this area.
suppport@homstar.com.au

(AEST)
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
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