HomHero Status Page
Homhero Status Page
Operational
Updated: (AEST)
COMPONENTS
MAINTENANCE
ISSUE HISTORY
Components
Website
Operational
Main API
Operational
Web Applications
Integrations & Services
Payment Gateways
Email Delivery
Operational
SMS Delivery
Operational
Maintenance
No upcoming or ongoing maintenances reported
Issue History
No issues reported.
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No issues reported.
Delivery delays for Email
Resolved
Between 5:01 AM to 1:03PM AEST on January 23, AWS experienced elevated delivery delays for emails sent through Amazon SES in the US-WEST-2 Region. The issue was due to a failure to deliver emails to a third-party mailbox provider. The issue has been resolved, and the service is operating normally.
If you are still experiencing any issues with your emails the please reach out to us on support@homhero.com.au
(AEST)
Investigating
AWS have confirmed that the root cause is related to an issue with a third party provider and are working with the provider to mitigate the issue. They are also performing their own mitigating actions to help reduce the delivery delays.
Please contact support@homhero.com.au, if you are experiencing any issues.
(AEST)
No issues reported.
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