Website

Operational

Main API

HomHero Web App

Owners Web App

Cleaners Web App

Staff Web App

Web Applications

Airbnb

Beyond Pricing

Booking.com

Breezeway

ChatGPT

Google Hotels

KeyData

HVMB

Operto

PriceLabs Pricing

StayMakers

VRBO

Whizz

Integrations & Services

CommWeb

Eway

Hompay

Merchant Warrior

NAB Transact

PCI Vault

SecurePay

Simplify

Stripe

Westpac PayWay

Windcave

Payment Gateways

Email Delivery

SMS Delivery

Identified

Investigating

Monitoring

Resolved

HomHero Status Page

All components are functioning as expected. No impact on experience.

All or Most components are affected & experience is impacted severely.

Many components are down & may have an impact on experience.

Some components are  down & may have an impact on experience.

Homhero is currently experiencing performance issues on exporting and downloading files. We will continue to monitor the situation and investigate a fix. Please reach out to support@homhero.com.au if you have any questions.

The performance issues regarding exporting and downloading files has now been resolved. Please reach out to support@homhero.com.au if you have any questions. 

Performance issues exporting and downloading files

We have identified an issue where bookings in Airbnb are not landing in Homhero. Since identifying this issue, we have resolved the problem. However, bookings made between 09/09/2024 16:00 and 10/09/2024 08:40 are still not being shown in Homhero. Our team is actively working on getting these missed bookings into the system during the outage. 

The issue regarding bookings in Airbnb is now resolved. Our team has been able to account for all bookings that we're missed during the outage and have loaded them into Homhero. For any questions please reach out to support@homstar.com.au.

Airbnb bookings not landing in homhero