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HomHero Status Page
Operational
Updated: (AEST)
COMPONENTS
MAINTENANCE
ISSUE HISTORY
Components
Website
Operational
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Main API
Operational
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Web Applications
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Integrations & Services
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Payment Gateways
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Email Delivery
Operational
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SMS Delivery
Operational
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Maintenance
No upcoming or ongoing maintenances reported
Issue History
SMS Delivery Outage
Identified

We have identified an issue with our SMS provider, SMSGlobal. SMSGlobal are currently experiencing a complete outage which is preventing outbound SMS from Homhero to not be delivered.

Homhero is actively monitoring the situation. If you'd like to follow the issue in more detail please see SMSGlobal status page https://hs.smsglobal.com/status

If you have any more questions or concerns please reach out to support@homstar.com.au

(AEST)
Resolved

We have confirmed that SMS global’s services for SMS are now restored as of 9am AEDST 08/11/2024

Homhero engineers have resent all failed messages that were sent today only, and are working through failed SMS from the 07/11/2024.

(AEST)
SMS Delivery Outage
Identified

We have identified an issue with our SMS provider, SMSGlobal. SMSGlobal are currently experiencing a complete outage which is preventing outbound SMS from Homhero to not be delivered.

Homhero is actively monitoring the situation. If you'd like to follow the issue in more detail please see SMSGlobal status page https://hs.smsglobal.com/status

If you have any more questions or concerns please reach out to support@homstar.com.au

(AEST)
Resolved

We have confirmed that SMS global’s services for SMS are now restored as of 9am AEDST 08/11/2024

Homhero engineers have resent all failed messages that were sent today only, and are working through failed SMS from the 07/11/2024.

(AEST)
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